Live Chat Testimonials

Converting e-commerce website visitors into customers is the key to maximizing e-business profit. One of the most powerful tools for turning browsers into buyers is live chat, which allows the visitor to get help from a live assistant via text chat.

Live chat helps customers make up their mind, overcome technical glitches and get the feeling that there are "real people" behind the product and the Web site.

Here is the proof!

1. Ken Kuang- President, Torrey Hills Technologies
2. Christopher Golec - Founder and CEO, Demandbase
3. Brad Wolansky - VP E-Commerce, ORVIS
4. Jane Paolucci - VP Marketing, Coremetrics
5. Sam Bruni - Dir. Of Customer Experience, Backcountry.com
6. Chris Martins - Research Director, Aberdeen Group
7. Forrester Research
8. Napoleon Barragan - Founder, 1-800Mattress.com

In This Section

• Overview